At JBS (Jiwa Book Store), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.jbs.com.my or use our services.

Information We Collect

We collect both personal and non-personal information:

Personal Data: Name, email, phone number, shipping address, payment details.

Non-Personal Data: IP address, browser type, device information, website usage data.

This helps us improve our services and provide a better shopping experience.

How We Use Your Information

We use your data for:

• Order Processing – Ensuring smooth transactions and deliveries.
• Customer Support – Assisting with inquiries and returns.
• Marketing & Promotions – Sending special offers (only if you opt-in).
• Website Optimization – Enhancing user experience and website performance.
• Security & Fraud Prevention – Keeping your transactions safe.

Data Protection & Security

We implement industry-standard security measures, including SSL encryption and secure payment processing. Your credit card details are handled by trusted third-party providers (e.g., iPay88, PayPal) and are not stored by us.

Sharing & Disclosure

We do not sell your data. However, we may share it with:

• Logistics Partners (e.g., PosLaju, J&T Express) for deliveries.
• Payment Providers (e.g., iPay88, PayPal) for secure transactions.
• Legal Authorities if required by law.

All partners are required to handle your data securely.

Cookies & Tracking

We use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.

Changes to This Policy

We may update this policy periodically. Please check this page for the latest version.

JBS reserves the right, to modify or remove portions of this privacy policy at any time and this Privacy Policy should be read with the other terms and conditions applicable to the use of this website. Any conditions that are not enforceable, void or invalid shall be deemed severable here from and all other conditions remaining shall be enforceable and valid.